I CAN’s Enquiry Service

The I CAN Enquiry Service

The I CAN Enquiry Service is part of I CAN’s Family Support. It is designed to give parents or carers and practitioners a chance to discuss questions or concerns about a child’s speech, language and communication development with one of I CAN’s speech and language therapists. This service is free.


  • What does this service include?

    Through our Enquiry Service, we are able to offer parents/carers and practitioners a confidential phone call with an experienced speech and language therapist. Our call slots last up to 30 minutes.

    During the call, you will have the opportunity to talk through your queries or concerns regarding an individual child’s speech, language and communication development. The therapist will be able to provide you with information on typical speech, language and communication development, as well as some advice on how to support the child’s skills and signpost to other services as appropriate.

    Following the call, the therapist will email you a brief summary of the call with any tips, techniques and links to other services referred to during the call. You will also be emailed a link to an optional feedback survey to tell us what you thought of the service.

    This service does not include meeting and assessing children. The speech and language therapist cannot give specific advice on topics such as diagnosis or the provision the child is receiving, but will aim to signpost to services and organisations that can help further.


  • How do I book an appointment/webinar?

    You can book a 30 minute phone call with one of I CAN's speech and language therapist or alternatively book onto one of our four "TALK" parent webinars. To book, please use the online booking link below:


    If you experience any difficulties in using the booking link or have any questions, please write to us at enquiries@ican.org.uk or call 020 7843 2544 and leave your name and number and we will contact you. 

    (Please note that we open booking slots monthly). 

  • I CAN's Progress Checker

    Check whether a child is meeting the typical language milestones for their age using I CAN's Progress Checker

    Progress Checker

  • Assessment Service

    If you would like to know more about I CAN’s Assessment Service (which is separate from our Enquiry Service), please follow the link below.

     I CAN's Assessments 


  • Parent Resources

    I CAN's Talking Point for Parents is our dedicated webpage with all the information parents need to help children develop their speech, language and communication skills.

    To visit this webpage, please follow this link here

  • Professional Resources

    I CAN's Talking Point for Professionals webpage is dedicated to helping professionals support children's speech, language and communication skills.

    To visit this webpage, please follow this link here.


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