Senior Management Team

As Director of Operations, Carol is responsible for the full portfolio of I CAN and Communication Trust projects and is leading our team of Lead Advisors, Speech and Language Advisors, I CAN Associates and Project Support staff.

Carol began her career as a Speech and Language Therapist – working first in Kettering and then West Sussex. She then became Team Leader for the Schools’ Speech and Language Service working for Surrey and Sussex NHS Trust, then was promoted to the role of Speech and Language Therapy Service Manager providing S&LT services across Crawley, Horsham and Mid Sussex where she also served as the Allied Health Professional representative on the Professional Executive Committee.

From 2007-2019, Carol was the Head of Special Needs, Disability and Psychology at Wandsworth Borough Council where she led the implementation of the SEND reforms, managing a wide range of professional staff and leading the strategic development of special educational needs and disability provision across the borough.


On parental leave until May 2022

Jane is an experienced and energetic charity sector leader, with 15 years’ experience influencing public policy, building new audiences, and increasing income, raising the profile of and support for third sector organisations including the National Autistic Society, Leonard Cheshire Disability and Rethink Mental Illness. 

As an experienced charity leader, Jane has spent her career raising the profile of issues that impact on people’s lives through influencing public policy, building new audiences and increasing income generation. She helped to measurably change public perceptions of mental health and autism. 


Steve is an HR and Organisational Development specialist, with significant experience in change programmes and staff development.

His most recent positions include Executive Director, Corporate Services at Wandle (Housing Association) from 2014 to 2016; Executive Director, People, Performance and Organisational Development at The Children’s Society from 2011 to 2014, and Head of Human Resources and Organisational Development at Action Aid from 2008 to 2011.

He started his career with BT where he spent 18 years, with his last post being Head of Human Resources.


As the senior educationalist in the organisation, Tom's role is to ensure the very highest quality education in our two schools and provide sector intelligence and professional guidance to work across the organisation that requires educational input.

Tom has worked in education for over 20 years in both mainstream and SEND sectors and has been a successful Headteacher in two schools. He has successfully worked with a number of schools and colleagues to secure school improvement in a range of settings.

Louisa is a speech and language therapist with 30 years experience of working to support children and young people with speech, language and communication needs.

She has been involved in a number of large scale projects at I CAN, developing evidenced solutions for speech, language and communication needs.  Her work includes leading on the development and evaluation of ICAN’s Early Talk Boost and Talk Boost KS2 language interventions and the Tots Talking parent intervention for 2 yr olds.

She is also experienced in promoting and facilitating multi-agency working to support children at all ages through I CAN’s Place based approach.

As Head of Impact and Evidence Louisa leads on developing I CAN’s evaluative approach across all its activities, including the Outcomes Framework to ensure the strong focus on the evidence base for our work is maintained.

Kim is the Principal at Meath School in Surrey which is one of our 2 schools for children with SLCN. Kim joined Meath in September 2020 after 4 years as a Deputy Head Teacher in a local moderate learning difficulties school. Kim has previously worked in schools as a SENCO, Head of Inclusion and ran an autism unit attached to a mainstream school.

Kim has been in teaching for 17 years where she started her career as a PE teacher before moving into specialist education provision. During this time, she has continued her own studies and completed a Masters Degree on leading and managing in schools, her NPQH (National professional qualification for Headteachers) and postgraduate certificates on coaching and supporting colleagues in education.

Jenny is a speech and language therapist and joined Dawn House School in 1993 having worked in the NHS for 6 years. Jenny helped to design the collaborative working model that we use today to meet the academic, social and language needs of our children so effectively.

Jenny later became a Speech and Language Therapy co-ordinator in school and then Head of Therapy. During this time Jenny gained further leadership qualifications and was appointed Principal in 2017. Jenny is passionate about ensuring that children with speech, language and communication needs get the support that they need.

Chris joined ICAN as interim director of finance in April 2022.

He is a Chartered Accountant and a Barrister and Solicitor of the High Court of New Zealand. In 2020 he was made a Life Member of Chartered Accountants Australia and New Zealand ( 'CA ANZ'). Chris has worked for many years as a finance director of membership bodies and charities , including 13 years as the finance director of the Association of British Insurers (the ABI). These days Chris works part time.

Chris’s current voluntary work includes being a trustee of Dame Kiri Te Kanawa’s UK Foundation for exceptionally talented young opera singers.


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